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Skills like clear vision,
ability to take decisions
competently, ability to inspire, to create a
common
vision, to guide, to coach, to mentor, and such skills
have been
part of the “obvious skills” that a leader
must have.
As a CEO, or a Sales Head, as a CFO, or as a HR
Head, as a Team Manager,
as a Business Head, you
are constantly observing and building leadership
skills
in yourself and others.
Here is a leadership
framework which examines
temptations which come our way, and provides a
framework for making choices. Choices which would
enhance leadership
skills.
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Let’s take a closer look at this framework.
Let’s
start with the first tenet of this framework of temptations and choices
– choosing Results over Status.
Many leaders have a status conferred on them, by virtue of the position
they hold. A branch manager holds a status which automatically makes him
show up as a leader – people respect him, people listen to him, people
agree with him, people depend on him – a lot of this is due to his
status. However, you may get complacent examining his Results – maybe
his Results are not that great compared to another team member who
delivers higher results. The clarity to differentiate between behaviours
originating due to a status, as distinct from Results, is important.
The next is Accountability over Popularity.
It is tempting to aim to be popular – by being a golf buddy, by being a
party-friend, by just being gregarious and friendly, especially with the
boss. Popular people seem to be more obvious leaders than others.
However, accountability for results is more important. And sometimes it
is the most popular people that we do not hold accountable for results –
in fact we may not even notice the lack of results when we get along
very well with our team member. This temptation to be popular, or to
give too much importance to popularity, over accountability needs to be
examined.
The third choice is that of Clarity over
Certainty. In today’s day and time, there is such a premium on quick
decision making. A leader who can think super-quick, is super-good!
However, a leader who pauses and reflects, who introspects, who searches
for clarity, even if it means uncertainty for that time – is a better
leader. Because clarity creates conviction – you know what you are doing
and why. Clarity creates better results – because you know why one
approach is clearly better than the other. Certainty, for the sake of
certainty, results in quick decisions, but not necessarily better
decisions.
The fourth is Conflict over Harmony. By
default, we are programmed to prefer peace over disharmony. And often a
leader’s role becomes one of an arbitrator, and even extends into one
which constantly seeks to prevent disharmony of any sort. Yet, it is
important to realize that new ideas and clarity often emerges from
conflict – conflict of ideas. Nurturing healthy conflicts with a view to
creating new ideas and solutions is a true leadership skill – even more
important than maintaining harmony. Harmony often means silence, and
silence often means a disconnect or a disengagement.
The fifth, and the most intriguing, is the
choice of Trust over Invulnerability. Now, that’s interesting!
As leaders we have trained ourselves to
show that we know everything, and we are so powerful. Invulnerable.
Showing that we need help, or we do not know something, or are confused,
is considered a sign of weakness in a leader. A sign of vulnerability.
However, it is a true leader who is able to express his weaknesses or
gaps in knowledge, and to enable this, creates and nurtures an
environment of trust. It is better to operate in an environment of trust
– knowing that you can reveal your weakness and it will not cause an
adverse side-effect – that you can trust. And you expect others to trust
you inspite of any vulnerabilities.
Now that’s a difficult one to adopt, but a
true leadership skill.
These five choices we can make when faced
with temptations will help us build the right leadership skills.
Note: There is an interesting extension of
the Framework, which we will bring to you in a separate article!
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